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From104US$ /night
Check-in
10Jan2026Select date
Check-out
11Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

3A Hang Mam, Hoan Kiem , Hanoi, Hanoi, Vietnam
-
Close to the Hanoi Night Market
Great
8.7
7.3
/10

Madelise Grand Hotel is a 4-star accommodation offering modern amenities and services. This Hanoi hotel features 42 air-conditioned rooms, a restaurant, and access to a spa. Guests can explore the nearby vibrant street food scene and craft shops.

Rooms & Amenities

Rooms at Madelise Grand Hotel are equipped with flat-screen TVs, minibars, and private bathrooms, complete with complimentary toiletries. Each room also includes a desk, kettle, and laptop-compatible safe. Room types include double, triple, and quadruple options, catering to various guest needs.

Dining & Nearby Options

Guests can start their day with a buffet breakfast at the hotel's restaurant. Nearby dining options include Always Cafe, Green Tangerine, and Red Bean Restaurant, all within 0.5 km. This variety of restaurants offers local and international cuisine.

Services & Local Area

Madelise Grand Hotel offers concierge services to assist guests with local activities and sightseeing. Popular attractions include Thang Long Water Puppet Theatre, 0.5 km away, and Hoan Kiem Lake, 1 km from the hotel. Public transport options, including the bus and nearby bus stations, facilitate easy travel around the city.

Leisure & Transportation

Guests can enjoy leisure time at the hotel's spa or explore local attractions like the Temple of Literature, 2 km away. The property offers soundproofed rooms to enhance comfort. The nearest airport is Noi Bai International Airport, a convenient distance for travelers.

“This hotel places you squarely in Hanoi's heart, moments from key cultural sites. I appreciate its dual focus: a comfortable base for exploring the city's historic core, coupled with a full-service spa for unwinding. For travelers seeking a blend of immersion and relaxation, it presents a compelling option.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Balcony
2 persons
26 m² 
1 King-size bed
Shower
Heating
Triple Room Balcony
2 persons
28 m² 
1 King-size bed
Shower
Heating
Superior King Room
2 persons
25 m² 
1 King-size bed
Shower
Heating
Queen Room Garden View
2 persons
22 m² 
1 King-size bed
Garden view
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast

Business

  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Beach umbrellas
  • Spa & wellness centre

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

3A Hang Mam, Hoan Kiem , Hanoi, Hanoi, Vietnam
Map view
3A Hang Mam, Hoan Kiem , Hanoi, Hanoi, Vietnam
Nearby
Hang Duong
Hanoi Night Market
540 m
56 Hang Chieu Dong Xuan
Old City Gate
590 m
Theatre
Thang Long Water Puppet Theatre
420 m
170 Pho Duc Chinh
Vivy Handicraft Shop
180 m
Restaurants
Highway4 Hang Tre
60 m
5 Hang Tre Hoan Kiem District
Mam Restaurant
50 m
11 Hang Mam Hoan Kiem District
Essence Restaurant
390 m
38A Tran Phu Street Ba Dinh District
The Coffee Inn
100 m
02 Ly Thuong Kiet Hoan Kiem
Me Me Bistro
70 m
47A Nguyen Huu Huan Hoan Kiem
Orchid Restaurant & Cooking Class
190 m
25 Hang Bac Hoan Kiem District
Vietnamese Restaurant & Cooking Class Hanoi
150 m
2nd,3rd Floor
Explore Hanoi
Explore Nearby Attractions
Top Attractions
Activities
Dining
Entertainment
Temple of the Jade Mountain
Temple of the Jade Mountain
8 minutes' walk
Historic temple on Hoan Kiem Lake, known for its stunning architecture and tranquil surroundings.
Thang Long Water Puppet Theatre
5 minutes' walk
Unique traditional puppet show performed on water, showcasing Vietnamese culture and folklore.
Vietnamese Women's Museum
Vietnamese Women's Museum
19 minutes' walk
Museum dedicated to the history of Vietnamese women, featuring exhibits on culture and contributions.
Hoan Kiem Lake
Hoan Kiem Lake
11 minutes' walk
Scenic lake in the city center, perfect for a leisurely stroll and home to the famous Turtle Tower.
Cycling the Old Quarter
5 minutes' walk
Vibrant bicycle tours through bustling streets; rentals available for a unique view of the city.
Spa Day at La Spa
10 minutes' drive
Relaxing spa treatments including massages and facials; appointments recommended for optimal experience.
Highway4 Hang Tre
Highway4 Hang Tre
1 minute' walk
Authentic Vietnamese cuisine in a cozy setting, known for its traditional dishes and local beers.
Essence Restaurant
Essence Restaurant
5 minutes' walk
Charming eatery serving both local and international dishes, famous for its fresh ingredients and cozy feel.
Hanoi Night Market
Hanoi Night Market
7 minutes' walk
Lively market filled with local crafts and street food, perfect for evening strolls and family outings.
Opera House
Opera House
16 minutes' walk
Stunning French colonial building hosting various performances, including concerts and ballet. Book tickets in advance.

Getting around
City Centre
Hanoi8 min  ·  600 m
Airports
Noi Bai International Airport (HAN)38 min  ·  24.9 km
Cat Bi International Airport (HPH)181 min  ·  120.2 km
Train
Ha Noi Railway station23 min  ·  1.9 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 8 reviews
8.7
8.7/10 based on 396 reviews
W.
United States, April  2025
6.2/10

My stay at the Madelise Grand Hotel had its ups and downs. The location was fantastic, right in the historic center, making it easy to explore the Old Quarter. However, I encountered a few issues, like noise from nearby construction that could be bothersome during the day and hot water problems that required waiting upon my arrival. Overall, while there were helpful staff members, the experience wasn't entirely satisfying.

Rooms
6.0
The Superior King Room was clean, but it needed better maintenance. I noticed some noise from the streets since my room faced the front, and the hot water took a while to heat up upon checking in.
Service
7.0
The staff were generally nice, especially Jo, who was very helpful with restaurant recommendations. But at times, communication could be challenging due to language barriers.
Location
9.0
The hotel's location is perfect for discovering Hanoi; it's near many restaurants and the bustling night market.
Dining
6.0
I appreciated the dining options, with traditional bread available. Still, I wish there was more variety in the menu.
Facilities
5.0
I enjoyed the room service and appreciated the laundry options, but I felt the facility could improve its overall cleanliness and maintenance.
George
United States, March  2025
5.2/10

My stay at Madelise Grand Hotel in Hanoi was marked by a lot of ups and downs. While the hotel's location was convenient, in the heart of Hanoi and close to restaurants, the ongoing construction seriously impacted my experience. I encountered issues with noise, cleanliness, and service that made my stay less enjoyable overall.

Rooms
5.0
The room had a strong musty odor and the air conditioning unit was loud and smelled bad, which made for an uncomfortable stay. Also, there were cracks in the fixtures and the setup felt dated.
Service
5.0
While some staff were nice, I experienced rude service from one staff member who was unhelpful. Additionally, I had issues with the promised car service to the sister hotel that ended up being a misunderstanding.
Location
5.0
The hotel's location is great, right in the center of Hanoi, within walking distance of various restaurants and attractions, which was a definite plus during my stay.
Dining
5.0
I didn't have a chance to enjoy any dining options due to other issues but noted they offered homemade pastries.
Facilities
5.0
Facilities were limited, and the construction noise during my stay overshadowed any available services like housekeeping. However, I appreciated the laundry service that was quick.
John
United States, February  2025
5.8/10

I had a mixed experience at the Madelise Grand Hotel in Hanoi. On the plus side, my room was exceptionally clean and well-equipped, and the staff provided excellent service, assisting me with everything from food recommendations to motorbike rentals. However, I was disappointed by the construction outside the hotel which made it hard to find and impacted the ambiance. Nonetheless, the location was great for exploring the Old Quarter. 🌟

Rooms
8.0
My Superior King Room was extremely clean and in great condition, equipped for a comfortable stay. However, I also noted that the photos can occasionally be misleading regarding the modernity of the bathrooms. Overall, I enjoyed my room.
Service
10.0
The service was great. The staff were friendly and went above and beyond their responsibilities to assist me. They made my stay more enjoyable with their attitude and helpfulness.
Location
9.0
The hotel is perfectly located in the heart of Hanoi, just a 6-minute walk from the Old Quarter. This made it really convenient for me to explore nearby coffee shops and restaurants.
Dining
7.0
While I didn't get much opportunity to experience dining, I was happy to see some unique offerings like Irish soda bread on the menu. Overall, my stay was quite pleasant despite some dining limitations.
Facilities
7.0
The facilities offered were good, including housekeeping and room service. However, the construction work impacted my overall experience at times.
Alvin
United States, January  2025
6.8/10

I had a mixed experience at Madelise Grand Hotel. The central location was a definite highlight, making it easy to explore Hanoi. However, my stay was marred by ongoing construction noise and some cleanliness issues in the room. While the staff were friendly and accommodating, the overall condition of the hotel left much to be desired.

Rooms
5.0
I upgraded to an Executive Suite, but it was disappointing. The room was dark, with a view of a sign and had grubby walls. The towels were frayed and thin. It felt more like a budget hotel than an upscale one.
Service
5.0
The staff were genuinely friendly, which I appreciated. They handled my requests politely and even helped transfer me to another hotel due to construction issues. It was one bright spot during my stay.
Location
5.0
The hotel is in a fantastic central location, putting me right next to many old town sights and close to the lake. This convenience made it easy to explore the area.
Dining
Facilities
5.0
Facilities were a mixed bag. I noticed cleanliness issues throughout due to ongoing construction, which resulted in dust and dirt in many areas of the hotel.
John
United States, January  2025
6.8/10

My stay at Madelise Grand Hotel was quite mixed. The location is decent, right on the edge of the Old Quarter, and the staff were genuinely friendly. However, the room was not clean, and I encountered numerous issues that made my experience far from enjoyable.

Rooms
6.0
The executive suite I booked was described as having two separate bedrooms, but they were pretty much open to each other. The bathrooms were not as modern or clean as the photos suggested.
Service
5.0
The staff were incredibly friendly and tried to help with my concerns, although the service quality was impacted by other issues around the hotel.
Location
7.0
The hotel is located in a decent area, close to the old market and all the important visiting sites. However, it was a bit hard to find due to ongoing renovations.
Dining
Facilities
5.0
Facilities like room service and housekeeping were available, but I experienced cleanliness issues that diminished their value.
Harriet
United States, January  2025
6.6/10

I had a great stay at the Madelise Grand Hotel, especially enjoying the spacious and comfortable room along with the kind staff. However, I was disappointed to learn that the breakfast buffet was no longer offered, as indicated by the photos. Overall, it was a positive experience, but there were a few minor setbacks.

Rooms
6.0
My Superior King Room was spacious and had all I needed, though it did have some humidity issues and odd smells.
Service
10.0
The staff were incredibly helpful, especially Jacky, who went above and beyond to make my stay enjoyable.
Location
8.0
The hotel is centrally located, making it easy to explore the Old Quarter and nearby attractions.
Dining
5.0
The absence of a breakfast buffet was disappointing, which I wish had been communicated better.
Facilities
7.0
Facilities were adequate, with options like room service and laundry, but some areas felt damp and needed attention.
Carol
United States, December  2024
6.0/10

I had a generally good experience at Madelise Grand Hotel, but there were some drawbacks. The room was clean and comfortable, and I appreciated the friendly staff who helped with airport transfers. However, I found the noise from neighboring guests quite disruptive, especially during the night.

Rooms
8.0
The Superior King Room was very clean with a comfortable bed and modern facilities. However, the thin walls made it hard to enjoy peace and quiet.
Service
8.0
The staff were friendly and helpful, and they arranged airport transfers for me in advance.
Location
9.0
The hotel's location in the Old Quarter is fantastic, close to many restaurants and local sights.
Dining
8.0
I enjoyed the delicious marmalade offered at breakfast, which was a nice touch.
Facilities
8.0
The hotel provides various services such as laundry and a paid airport shuttle, which I found very convenient.
Kent
United States, December  2024
5.8/10

I had a pretty enjoyable stay at the Madelise Grand Hotel, with a central location and friendly staff. However, I did encounter some issues like noise and a few maintenance problems in my initial room. Overall, it had its ups and downs, but it was a decent experience.

Rooms
6.0
The Superior King Room had a huge, comfy bed but also issues like mold and construction noise. My second room was much better, clean and spacious.
Service
8.0
The staff were extremely friendly and helpful, making my stay more comfortable, especially after my room change.
Location
9.0
It's perfectly positioned in the heart of the Old Quarter, making it super easy to explore restaurants and attractions.
Dining
8.0
I really enjoyed the dining options available, especially the good French pastries.
Facilities
7.0
The hotel has great facilities like room service and laundry, which were very convenient during my stay.
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Property information and rules
Check-in
from 14:00-21:00
Check-out
from 06:00-12:00
Guest Parking
No parking available.
Internet
is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Vietnamese
Number of rooms:
55
Former name
madelise central hotel & travel
FAQs
About Madelise Grand Hotel
What is the distance from Madelise Grand Hotel to Noi Bai International Airport?
Madelise Grand Hotel is approximately 30 km from Noi Bai International Airport, which takes about 35 minutes by car.
Which famous landmarks are close to Madelise Grand Hotel?
Nearby landmarks include Thang Long Water Puppet Theatre (0.5 km), Hanoi Old City Gate (1 km), and Hoan Kiem Lake (2 km).
What amenities can guests expect in the rooms at Madelise Grand Hotel?
Rooms include air conditioning, a flat-screen TV with satellite channels, a minibar, and private bathrooms with complimentary toiletries.
Is there an on-site dining option at Madelise Grand Hotel?
The hotel features an on-site restaurant and lounge bar serving local and international cuisine.
What are the check-in and check-out times at Madelise Grand Hotel?
Check-in time is 14:00 and check-out time is 12:00.
Are any business services available at Madelise Grand Hotel?
The hotel offers a business center and concierge services for business travelers.
What languages are spoken by the staff at Madelise Grand Hotel?
The staff at the hotel speaks English and Vietnamese.
Is parking available at Madelise Grand Hotel?
Paid public parking is available nearby.
Are there any children's services offered at Madelise Grand Hotel?
The hotel provides a children's buffet and welcomes families.
How far is Madelise Grand Hotel from the nearest bus stop?
So 3 Hang Muoi bus stop is located nearby, approximately 0.5 km from the hotel.
What leisure facilities does Madelise Grand Hotel provide?
Guests can enjoy spa therapy and a shared lounge at the hotel.
Is free Wi-Fi available at Madelise Grand Hotel?
Yes, free Wi-Fi is available in all public areas of the hotel.

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